Jiya James Terry SMITH — cold-water seafood hero

Cold water. Clean flavour.

Scampi, oysters and deep-water shellfish, frozen the moment they leave the sea.

Shop the catch

Frozen at sea

Cold-chain delivery

Packed in Australia

48-hour freshness promise

Four ways into the cold larder

Shellfish, cephalopods, crab and crustaceans, plus the fish and dried goods we keep for the pantry.

Shellfish
Razor Clam Meat with Roe
Crabs & Crustaceans
Crabs & Crustaceans
Cephalopods
Cephalopods
Dried Goods & Fin Fish
Dried and Cured & Fin Fish
Jiya James Terry SMITH — packing and cold chain

The cold chain, explained

Product goes from the landing table into a blast freezer, then into insulated packing with gel packs or dry ice. Nothing sits in a warm van. That is the whole trick, and it is why a scampi bought online can taste like one bought on the wharf.

How we pack
Jiya James Terry SMITH — seafood selection

Product title

$19.99

Product title

$19.99

Product title

$19.99

Why frozen

Freshness, held still

Freezing at the point of landing is not a shortcut. It is the only way to keep a scampi sweet and an oyster briny without a boat trip. We freeze fast, pack cold, and ship so it lands in your freezer still hard.

What we check before it ships

Cold chain intact

Core temperature checked at packing and again at dispatch; gel packs sized to the parcel, not the day.

Graded by hand

Size, shell condition and glaze are checked one box at a time. Anything soft or dull is rejected before it is listed.

One business day reply

Questions about a cut, a grade or a delivery are answered by the same people who pack the orders.